/home/kueuepay/public_html/resources/views/admin/sections/support-ticket/index.blade.php
@extends('admin.layouts.master')

@push('css')

@endpush

@section('page-title')
    @include('admin.components.page-title',['title' => __($page_title)])
@endsection

@section('breadcrumb')
    @include('admin.components.breadcrumb',['breadcrumbs' => [
        [
            'name'  => __("Dashboard"),
            'url'   => setRoute("admin.dashboard"),
        ]
    ], 'active' => __("Support Tickets")])
@endsection

@section('content')
    @include('admin.components.support-ticket.counter-card',['support_tickets' => $support_tickets])
    <div class="table-area mt-15">
        <div class="table-wrapper">
            <div class="table-header">
                <h5 class="title">{{ __("All Ticket") }}</h5>
            </div>
            <div class="table-responsive">
                <table class="custom-table">
                    <thead>
                        <tr>
                            <th>{{ __("Ticket ID") }}</th>
                            <th>{{ __("User") }} ({{ __("username") }})</th>
                            <th>{{ __("Subject") }}</th>
                            <th>{{ __("Name") }}</th>
                            <th>{{ __("Email") }}</th>
                            <th>{{ __("Message") }}</th>
                            <th>{{ __("Status") }}</th>
                            <th>{{ __("Last Reply") }}</th>
                            <th></th>
                        </tr>
                    </thead>
                    <tbody>
                        @forelse ($support_tickets as $item)
                            <tr>
                                <td>#{{ $item->token }}</td>
                                <td>
                                    {{ $item->user->username ?? '' }}
                                </td>
                                <td>
                                    @if ($item->status == support_ticket_const()::DEFAULT)
                                        <span class="text--warning">{{ $item->subject }}</span>
                                    @elseif ($item->status == support_ticket_const()::SOLVED)
                                        <span class="text--success">{{ $item->subject }}</span>
                                    @elseif ($item->status == support_ticket_const()::ACTIVE)
                                        <span class="text--primary">{{ $item->subject }}</span>
                                    @elseif ($item->status == support_ticket_const()::PENDING)
                                        <span class="text--warning">{{ $item->subject }}</span>
                                    @endif
                                </td>
                                <td>{{ $item->name ?? '' }}</td>
                                <td>{{ $item->email ?? '' }}</td>
                                <td>{{ Str::words($item->desc, 10, '...') }}</td>
                                <td>
                                    <span class="{{ $item->stringStatus->class }}">{{ $item->stringStatus->value }}</span>
                                </td>
                                <td>
                                    @if (count($item->conversations) > 0)
                                        {{ $item->conversations->last()->created_at->format("Y-m-d H:i A") ?? "" }}</td>
                                    @endif
                                <td>
                                    <a href="{{ setRoute('admin.support.ticket.conversation',encrypt($item->id)) }}" class="btn btn--base"><i class="las la-comment"></i></a>
                                </td>
                            </tr>
                        @empty
                            @include('admin.components.alerts.empty',['colspan' => 9])
                        @endforelse
                    </tbody>
                </table>
            </div>
        </div>
    </div>
@endsection

@push('script')
<!-- apexcharts js -->
<script src="{{ asset('public/backend/js/apexcharts.js') }}"></script>
<!-- chart js -->
<script src="{{ asset('public/backend/js/chart.js') }}"></script> 
@endpush
Best Practice

Best Practices

To ensure a smooth integration process and optimal performance, follow these best practices:

  1. Use secure HTTPS connections for all API requests.
  2. Implement robust error handling to handle potential issues gracefully.
  3. Regularly update your integration to stay current with any API changes or enhancements.