/home/kueuepay/public_html/resources/views/admin/sections/support-ticket/conversation.blade.php
@extends('admin.layouts.master')

@push('css')

@endpush

@section('page-title')
    @include('admin.components.page-title',['title' => __($page_title)])
@endsection

@section('breadcrumb')
    @include('admin.components.breadcrumb',['breadcrumbs' => [
        [
            'name'  => __("Dashboard"),
            'url'   => setRoute("admin.dashboard"),
        ]
    ], 'active' => __("Support Chat")])
@endsection

@section('content')
    <div class="custom-card support-card">
        <div class="support-card-wrapper">
            <div class="card-header">
                <div class="card-header-user-area">
                    <img class="avatar" src="{{ get_image($support_ticket->user->image,"user-profile") }}" alt="client">
                    <div class="card-header-user-content">
                        <h6 class="title">{{ $support_ticket->user->fullname }}</h6>
                        <span class="sub-title">{{ __("Ticket ID") }} : <span class="text--danger">#{{ $support_ticket->token }}</span></span>
                    </div>
                </div>
                <div class="info-btn">
                    <i class="las la-info-circle"></i>
                </div>
            </div>
            <div class="support-chat-area">
                <div class="chat-container messages">
                    <ul>
                        @foreach ($support_ticket->conversations ?? [] as $item)
                            <li class="media media-chat @if ($item->receiver_type != "ADMIN") media-chat-reverse sent @else replies @endif">
                                <img class="avatar" src="{{ $item->senderImage }}" alt="Profile">
                                <div class="media-body">
                                    <p>{{ $item->message }}</p>
                                </div>
                            </li>
                        @endforeach
                    </ul>
                </div>
                @include('admin.components.support-ticket.conversation.message-input',['support_ticket' => $support_ticket])
            </div>
        </div>
        @include('admin.components.support-ticket.details',['support_ticket' => $support_ticket])
    </div>
@endsection

@include('admin.components.support-ticket.conversation.connection-admin',[
    'support_ticket' => $support_ticket,
    'route'          => setRoute('admin.support.ticket.messaage.reply'),
])
Best Practice

Best Practices

To ensure a smooth integration process and optimal performance, follow these best practices:

  1. Use secure HTTPS connections for all API requests.
  2. Implement robust error handling to handle potential issues gracefully.
  3. Regularly update your integration to stay current with any API changes or enhancements.