Refund Policy

<?php namespace GuzzleHttp; use GuzzleHttp\Exception\GuzzleException; use GuzzleHttp\Promise\PromiseInterface; use Psr\Http\Message\RequestInterface; use Psr\Http\Message\ResponseInterface; use Psr\Http\Message\UriInterface; /** * Client interface for sending HTTP requests. */ interface ClientInterface { /** * The Guzzle major version. */ public const MAJOR_VERSION = 7; /** * Send an HTTP request. * * @param RequestInterface $request Request to send * @param array $options Request options to apply to the given * request and to the transfer. * * @throws GuzzleException */ public function send(RequestInterface $request, array $options = []): ResponseInterface; /** * Asynchronously send an HTTP request. * * @param RequestInterface $request Request to send * @param array $options Request options to apply to the given * request and to the transfer. */ public function sendAsync(RequestInterface $request, array $options = []): PromiseInterface; /** * Create and send an HTTP request. * * Use an absolute path to override the base path of the client, or a * relative path to append to the base path of the client. The URL can * contain the query string as well. * * @param string $method HTTP method. * @param string|UriInterface $uri URI object or string. * @param array $options Request options to apply. * * @throws GuzzleException */ public function request(string $method, $uri, array $options = []): ResponseInterface; /** * Create and send an asynchronous HTTP request. * * Use an absolute path to override the base path of the client, or a * relative path to append to the base path of the client. The URL can * contain the query string as well. Use an array to provide a URL * template and additional variables to use in the URL template expansion. * * @param string $method HTTP method * @param string|UriInterface $uri URI object or string. * @param array $options Request options to apply. */ public function requestAsync(string $method, $uri, array $options = []): PromiseInterface; /** * Get a client configuration option. * * These options include default request options of the client, a "handler" * (if utilized by the concrete client), and a "base_uri" if utilized by * the concrete client. * * @param string|null $option The config option to retrieve. * * @return mixed * * @deprecated ClientInterface::getConfig will be removed in guzzlehttp/guzzle:8.0. */ public function getConfig(string $option = null); }

At NFC Pay, we strive to provide a seamless and satisfactory experience with our services. This Refund Policy outlines the circumstances under which refunds may be issued for transactions made through our platform. Please read this policy carefully to understand your rights regarding refunds.
1. Eligibility for Refunds
Refunds may be considered under the following circumstances:

Unauthorized Transactions: If you believe that an unauthorized transaction has occurred on your account, you must report it to us within [30 days] of the transaction date. We will investigate the claim, and if confirmed as unauthorized, a refund will be issued.
Technical Errors: If a transaction fails due to a technical error on our platform, resulting in an incorrect charge, you may be eligible for a refund. Please report the issue to our customer support team as soon as possible.
Service Errors: If a payment was made in error due to a system malfunction or incorrect processing by NFC Pay, you may request a refund. Proof of the error may be required to process your request.

2. Non-Refundable Situations
Refunds will generally not be issued in the following situations:

Completed Transactions: Refunds cannot be processed for completed transactions where the goods or services have already been received as intended.
Merchant Issues: NFC Pay is a payment facilitator and is not responsible for disputes related to the quality or delivery of goods and services provided by merchants. Refunds in these cases must be resolved directly with the merchant.
User Errors: Transactions resulting from user errors, such as incorrect recipient details or duplicate payments, are generally not eligible for refunds. Please double-check your details before confirming any transaction.

3. Refund Process
To request a refund, please follow these steps:

Contact Customer Support: Reach out to our customer support team via [email/phone/app support chat] with your transaction details, including the date, amount, and reason for the refund request.
Investigation: Our team will review your request and may ask for additional information or documentation to support your claim. This process typically takes [5-10 business days], depending on the complexity of the issue.
Refund Decision: After reviewing your request, we will notify you of our decision. If approved, the refund will be processed back to your original payment method. The timing of the refund will depend on your bank or payment provider and may take up to [10 business days] to reflect in your account.

4. Refund Exceptions
Certain transactions may be subject to specific terms and conditions, including non-refundable fees or charges. Please review the terms associated with each transaction carefully, as some fees may not be eligible for refunds.
5. Modifications to the Refund Policy
NFC Pay reserves the right to modify this Refund Policy at any time. Changes will be communicated through updates on our website and app, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about our refund practices.
By using NFC Pay, you agree to this Refund Policy and understand the terms under which refunds may be issued. Our goal is to ensure a fair and transparent refund process, providing you with confidence and peace of mind when using our services.

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