Refund Policy

<div class="sidebar"> <div class="sidebar-inner"> <div class="sidebar-logo"> <a href="<?php echo e(setRoute('admin.dashboard')); ?>" class="sidebar-main-logo"> <img src="<?php echo e(get_logo($basic_settings)); ?>" data-white_img="<?php echo e(get_logo($basic_settings,'white')); ?>" data-dark_img="<?php echo e(get_logo($basic_settings,'dark')); ?>" alt="logo"> </a> <button class="sidebar-menu-bar"> </button> </div> <div class="sidebar-user-area"> <div class="sidebar-user-thumb"> <a href="<?php echo e(setRoute('admin.profile.index')); ?>"><img src="<?php echo e(get_image(Auth::user()->image,'admin-profile','profile')); ?>" alt="user"></a> </div> <div class="sidebar-user-content"> <h6 class="title"><?php echo e(Auth::user()->fullname); ?></h6> <?php echo e(Auth::user()->getRolesString()); ?> </div> </div> <?php $current_route = Route::currentRouteName(); ?> <div class="sidebar-menu-wrapper"> <ul class="sidebar-menu"> <?php echo $__env->make('admin.components.side-nav.link',[ 'route' => 'admin.dashboard', 'title' => __("Dashboard"), 'icon' => "menu-icon las la-rocket", ], \Illuminate\Support\Arr::except(get_defined_vars(), ['__data', '__path']))->render(); ?> <?php echo $__env->make('admin.components.side-nav.link',[ 'route' => 'admin.nfc.pay.config.index', 'title' => __("NFCPay Config"), 'icon' => "menu-icon las la-cogs", ], \Illuminate\Support\Arr::except(get_defined_vars(), ['__data', '__path']))->render(); ?> <?php echo $__env->make('admin.components.side-nav.link-group',[ 'group_title' => __("Default"), 'group_links' => [ [ 'title' => __("Setup Currency"), 'route' => "admin.currency.index", 'icon' => "menu-icon las la-coins", ], [ 'title' => __("Fees & Charges"), 'route' => "admin.trx.settings.index", 'icon' => "menu-icon las la-wallet", ] ] ], \Illuminate\Support\Arr::except(get_defined_vars(), ['__data', '__path']))->render(); ?> <?php echo $__env->make('admin.components.side-nav.link-group',[ 'group_title' => __("Transactions & Logs"), 'group_links' => [ 'dropdown' => [ [ 'title' => "Payment Logs", 'icon' => "menu-icon las la-calculator", 'links' => [ [ 'title' => "All Logs", 'route' => "admin.payment.logs.index", ], [ 'title' => "Pending Logs", 'route' => "admin.payment.logs.pending", ], [ 'title' => "Confirm Logs", 'route' => "admin.payment.logs.confirm", ], [ 'title' => "Rejected Logs", 'route' => "admin.payment.logs.rejected", ], [ 'title' => "Test Logs", 'route' => "admin.payment.logs.test", ], ], ], [ 'title' => "Transfer Money Logs", 'icon' => "menu-icon las la-paper-plane", 'links' => [ [ 'title' => "All Logs", 'route' => "admin.transfer.money.logs.index", ], [ 'title' => "Confirm Logs", 'route' => "admin.transfer.money.logs.confirm", ], ], ], [ 'title' => "Add Money Logs", 'icon' => "menu-icon las la-paper-plane", 'links' => [ [ 'title' => "All Logs", 'route' => "admin.add.money.logs.index", ], [ 'title' => "Confirm Logs", 'route' => "admin.add.money.logs.confirm", ], [ 'title' => "Pending Logs", 'route' => "admin.add.money.logs.pending", ], [ 'title' => "Reject Logs", 'route' => "admin.add.money.logs.reject", ], ], ], ], ] ], \Illuminate\Support\Arr::except(get_defined_vars(), ['__data', '__path']))->render(); ?> <?php echo $__env->make('admin.components.side-nav.link-group',[ 'group_title' => __("Interface Panel"), 'group_links' => [ 'dropdown' => [ [ 'title' => __("User Care"), 'icon' => "menu-icon las la-user-edit", 'links' => [ [ 'title' => __( "Active Users"), 'route' => "admin.users.active", ], [ 'title' => __("Email Unverified"), 'route' => "admin.users.email.unverified", ], [ 'title' => __("KYC Unverified"), 'route' => "admin.users.kyc.unverified", ], [ 'title' => __("All Users"), 'route' => "admin.users.index", ], [ 'title' => __("Email To Users"), 'route' => "admin.users.email.users", ], [ 'title' => __("Banned Users"), 'route' => "admin.users.banned", ] ], ], [ 'title' => __("Admin Care"), 'icon' => "menu-icon las la-user-shield", 'links' => [ [ 'title' => __("All Admin"), 'route' => "admin.admins.index", ], [ 'title' => __("Admin Role"), 'route' => "admin.admins.role.index", ], [ 'title' => __("Role Permission"), 'route' => "admin.admins.role.permission.index", ], [ 'title' => __("Email To Admin"), 'route' => "admin.admins.email.admins", ] ], ], ], ] ], \Illuminate\Support\Arr::except(get_defined_vars(), ['__data', '__path']))->render(); ?> <?php echo $__env->make('admin.components.side-nav.link-group',[ 'group_title' => __("Settings"), 'group_links' => [ 'dropdown' => [ [ 'title' => __("Web Settings"), 'icon' => "menu-icon lab la-safari", 'links' => [ [ 'title' => __("Basic Settings"), 'route' => "admin.web.settings.basic.settings", ], [ 'title' => __("Image Assets"), 'route' => "admin.web.settings.image.assets", ], [ 'title' => __("Setup SEO"), 'route' => "admin.web.settings.setup.seo", ] ], ], [ 'title' => __("App Settings"), 'icon' => "menu-icon las la-mobile", 'links' => [ [ 'title' => __("Splash Screen"), 'route' => "admin.app.settings.splash.screen", ], [ 'title' => __("Onboard Screen"), 'route' => "admin.app.settings.onboard.screens", ], ], ], ], ] ], \Illuminate\Support\Arr::except(get_defined_vars(), ['__data', '__path']))->render(); ?> <?php echo $__env->make('admin.components.side-nav.link',[ 'route' => 'admin.languages.index', 'title' => __("Languages"), 'icon' => "menu-icon las la-language", ], \Illuminate\Support\Arr::except(get_defined_vars(), ['__data', '__path']))->render(); ?> <?php echo $__env->make('admin.components.side-nav.link',[ 'route' => 'admin.system.maintenance.index', 'title' => __("System Maintenance"), 'icon' => "menu-icon las la-tools", ], \Illuminate\Support\Arr::except(get_defined_vars(), ['__data', '__path']))->render(); ?> <?php echo $__env->make('admin.components.side-nav.link-group',[ 'group_title' => __("Verification Center"), 'group_links' => [ 'dropdown' => [ [ 'title' => __("Setup Email"), 'icon' => "menu-icon las la-envelope-open-text", 'links' => [ [ 'title' => __("Email Method"), 'route' => "admin.setup.email.config", ], ], ] ], ] ], \Illuminate\Support\Arr::except(get_defined_vars(), ['__data', '__path']))->render(); ?> <?php echo $__env->make('admin.components.side-nav.link',[ 'route' => 'admin.setup.kyc.index', 'title' => __("Setup KYC"), 'icon' => "menu-icon las la-clipboard-list", ], \Illuminate\Support\Arr::except(get_defined_vars(), ['__data', '__path']))->render(); ?> <?php if(admin_permission_by_name("admin.setup.sections.section")): ?> <li class="sidebar-menu-header"><?php echo e(__("Setup Web Content")); ?></li> <?php $current_url = URL::current(); $setup_section_childs = [ setRoute('admin.setup.sections.section','banner'), setRoute('admin.setup.sections.section','how-it-work'), setRoute('admin.setup.sections.section','security'), setRoute('admin.setup.sections.section','choose-us'), setRoute('admin.setup.sections.section','testimonial'), setRoute('admin.setup.sections.section','download-app'), setRoute('admin.setup.sections.section','footer'), setRoute('admin.setup.sections.section','subscribe'), setRoute('admin.setup.sections.section','about-us'), setRoute('admin.setup.sections.section','faq'), setRoute('admin.setup.sections.section','services'), setRoute('admin.setup.sections.section','announcement'), setRoute('admin.setup.sections.section','contact-us'), setRoute('admin.setup.sections.section','login'), setRoute('admin.setup.sections.section','register'), setRoute('admin.setup.sections.section','save-cards'), setRoute('admin.setup.sections.section','transfer-money'), setRoute('admin.setup.sections.section','payments'), setRoute('admin.setup.sections.section','accept-payments'), ]; ?> <li class="sidebar-menu-item sidebar-dropdown <?php if(in_array($current_url,$setup_section_childs)): ?> active <?php endif; ?>"> <a href="javascript:void(0)"> <?php echo e(__("Setup Section")); ?> </a> <ul class="sidebar-submenu"> <li class="sidebar-menu-item"> <a href="<?php echo e(setRoute('admin.setup.sections.section','banner')); ?>" class="nav-link <?php if($current_url == setRoute('admin.setup.sections.section','banner')): ?> active <?php endif; ?>"> <?php echo e(__("Banner Section")); ?> </a> <a href="<?php echo e(setRoute('admin.setup.sections.section','how-it-work')); ?>" class="nav-link <?php if($current_url == setRoute('admin.setup.sections.section','how-it-work')): ?> active <?php endif; ?>"> <?php echo e(__("How Its Work Section")); ?> </a> <a href="<?php echo e(setRoute('admin.setup.sections.section','security')); ?>" class="nav-link <?php if($current_url == setRoute('admin.setup.sections.section','security')): ?> active <?php endif; ?>"> <?php echo e(__("Security Section")); ?> </a> <a href="<?php echo e(setRoute('admin.setup.sections.section','choose-us')); ?>" class="nav-link <?php if($current_url == setRoute('admin.setup.sections.section','choose-us')): ?> active <?php endif; ?>"> <?php echo e(__("Choose Us Section")); ?> </a> <a href="<?php echo e(setRoute('admin.setup.sections.section','testimonial')); ?>" class="nav-link <?php if($current_url == setRoute('admin.setup.sections.section','testimonial')): ?> active <?php endif; ?>"> <?php echo e(__("Testimonial Section")); ?> </a> <a href="<?php echo e(setRoute('admin.setup.sections.section','download-app')); ?>" class="nav-link <?php if($current_url == setRoute('admin.setup.sections.section','download-app')): ?> active <?php endif; ?>"> <?php echo e(__("Download App Section")); ?> </a> <a href="<?php echo e(setRoute('admin.setup.sections.section','footer')); ?>" class="nav-link <?php if($current_url == setRoute('admin.setup.sections.section','footer')): ?> active <?php endif; ?>"> <?php echo e(__("Footer Section")); ?> </a> <a href="<?php echo e(setRoute('admin.setup.sections.section','subscribe')); ?>" class="nav-link <?php if($current_url == setRoute('admin.setup.sections.section','subscribe')): ?> active <?php endif; ?>"> <?php echo e(__("Subscribe Section")); ?> </a> <a href="<?php echo e(setRoute('admin.setup.sections.section','about-us')); ?>" class="nav-link <?php if($current_url == setRoute('admin.setup.sections.section','about-us')): ?> active <?php endif; ?>"> <?php echo e(__("About Us Section")); ?> </a> <a href="<?php echo e(setRoute('admin.setup.sections.section','faq')); ?>" class="nav-link <?php if($current_url == setRoute('admin.setup.sections.section','faq')): ?> active <?php endif; ?>"> <?php echo e(__('Faq Section')); ?> </a> <a href="<?php echo e(setRoute('admin.setup.sections.section','announcement')); ?>" class="nav-link <?php if($current_url == setRoute('admin.setup.sections.section','announcement')): ?> active <?php endif; ?>"> <?php echo e(__("Announcements")); ?> </a> <a href="<?php echo e(setRoute('admin.setup.sections.section','services')); ?>" class="nav-link <?php if($current_url == setRoute('admin.setup.sections.section','services')): ?> active <?php endif; ?>"> <?php echo e(__("Services Section")); ?> </a> <a href="<?php echo e(setRoute('admin.setup.sections.section','contact-us')); ?>" class="nav-link <?php if($current_url == setRoute('admin.setup.sections.section','contact-us')): ?> active <?php endif; ?>"> <?php echo e(__("Contact US Section")); ?> </a> <a href="<?php echo e(setRoute('admin.setup.sections.section','login')); ?>" class="nav-link <?php if($current_url == setRoute('admin.setup.sections.section','login')): ?> active <?php endif; ?>"> <?php echo e(__("Login Section")); ?> </a> <a href="<?php echo e(setRoute('admin.setup.sections.section','register')); ?>" class="nav-link <?php if($current_url == setRoute('admin.setup.sections.section','register')): ?> active <?php endif; ?>"> <?php echo e(__("Register Section")); ?> </a> <a href="<?php echo e(setRoute('admin.setup.sections.section','save-cards')); ?>" class="nav-link <?php if($current_url == setRoute('admin.setup.sections.section','save-cards')): ?> active <?php endif; ?>"> <?php echo e(__("Save Cards Section")); ?> </a> <a href="<?php echo e(setRoute('admin.setup.sections.section','transfer-money')); ?>" class="nav-link <?php if($current_url == setRoute('admin.setup.sections.section','transfer-money')): ?> active <?php endif; ?>"> <?php echo e(__("Transfer Money Section")); ?> </a> <a href="<?php echo e(setRoute('admin.setup.sections.section','payments')); ?>" class="nav-link <?php if($current_url == setRoute('admin.setup.sections.section','payments')): ?> active <?php endif; ?>"> <?php echo e(__("Payments Section")); ?> </a> <a href="<?php echo e(setRoute('admin.setup.sections.section','accept-payments')); ?>" class="nav-link <?php if($current_url == setRoute('admin.setup.sections.section','accept-payments')): ?> active <?php endif; ?>"> <?php echo e(__("Accept Payment Section")); ?> </a> </li> </ul> </li> <?php endif; ?> <?php echo $__env->make('admin.components.side-nav.link',[ 'route' => 'admin.extensions.index', 'title' => __("Extensions"), 'icon' => "menu-icon las la-puzzle-piece", ], \Illuminate\Support\Arr::except(get_defined_vars(), ['__data', '__path']))->render(); ?> <?php echo $__env->make('admin.components.side-nav.link',[ 'route' => 'admin.useful.links.index', 'title' => __("Useful Links"), 'icon' => "menu-icon las la-link", ], \Illuminate\Support\Arr::except(get_defined_vars(), ['__data', '__path']))->render(); ?> <?php echo $__env->make('admin.components.side-nav.link',[ 'route' => 'admin.subscriber.index', 'title' => __("Subscribe"), 'icon' => "menu-icon las la-bell", ], \Illuminate\Support\Arr::except(get_defined_vars(), ['__data', '__path']))->render(); ?> <?php echo $__env->make('admin.components.side-nav.link',[ 'route' => 'admin.card.method.gateway.index', 'title' => __("Card Method Gateway"), 'icon' => "menu-icon las la-funnel-dollar", ], \Illuminate\Support\Arr::except(get_defined_vars(), ['__data', '__path']))->render(); ?> <?php if(admin_permission_by_name("admin.payment.gateway.view")): ?> <li class="sidebar-menu-header"><?php echo e(__("Payment Methods")); ?></li> <?php $payment_add_money_childs = [ setRoute('admin.payment.gateway.view',['add-money','automatic']), setRoute('admin.payment.gateway.view',['add-money','manual']), ] ?> <li class="sidebar-menu-item sidebar-dropdown <?php if(in_array($current_url,$payment_add_money_childs)): ?> active <?php endif; ?>"> <a href="javascript:void(0)"> <?php echo e(__("Add Money")); ?> </a> <ul class="sidebar-submenu"> <li class="sidebar-menu-item"> <a href="<?php echo e(setRoute('admin.payment.gateway.view',['add-money','automatic'])); ?>" class="nav-link <?php if($current_url == setRoute('admin.payment.gateway.view',['add-money','automatic'])): ?> active <?php endif; ?>"> <?php echo e(__("Automatic")); ?> </a> <a href="<?php echo e(setRoute('admin.payment.gateway.view',['add-money','manual'])); ?>" class="nav-link <?php if($current_url == setRoute('admin.payment.gateway.view',['add-money','manual'])): ?> active <?php endif; ?>"> <?php echo e(__("Manual")); ?> </a> </li> </ul> </li> <?php endif; ?> <?php echo $__env->make('admin.components.side-nav.link-group',[ 'group_title' => __("Notification"), 'group_links' => [ 'dropdown' => [ [ 'title' => __("Push Notification"), 'icon' => "menu-icon las la-bell", 'links' => [ [ 'title' => __("Setup Notification"), 'route' => "admin.push.notification.config", ], [ 'title' => __("Send Notification"), 'route' => "admin.push.notification.index", ] ], ] ], [ 'title' => __("Contact Messages"), 'route' => 'admin.contact.messages.index', 'icon' => "menu-icon las la-sms", ], ], ], \Illuminate\Support\Arr::except(get_defined_vars(), ['__data', '__path']))->render(); ?> <?php $bonus_routes = [ 'admin.cookie.index', 'admin.server.info.index', 'admin.cache.clear', ]; ?> <?php if(admin_permission_by_name_array($bonus_routes)): ?> <li class="sidebar-menu-header"><?php echo e(__("Bonus")); ?></li> <?php endif; ?> <?php echo $__env->make('admin.components.side-nav.link',[ 'route' => 'admin.cookie.index', 'title' => __("GDPR Cookie"), 'icon' => "menu-icon las la-cookie-bite", ], \Illuminate\Support\Arr::except(get_defined_vars(), ['__data', '__path']))->render(); ?> <?php echo $__env->make('admin.components.side-nav.link',[ 'route' => 'admin.server.info.index', 'title' => __("Server Info"), 'icon' => "menu-icon las la-sitemap", ], \Illuminate\Support\Arr::except(get_defined_vars(), ['__data', '__path']))->render(); ?> <?php echo $__env->make('admin.components.side-nav.link',[ 'route' => 'admin.cache.clear', 'title' => __("Clear Cache"), 'icon' => "menu-icon las la-broom", ], \Illuminate\Support\Arr::except(get_defined_vars(), ['__data', '__path']))->render(); ?> </ul> </div> </div> </div> <?php /**PATH D:\xampp\htdocs\git\nfcpay\resources\views/admin/partials/side-nav.blade.php ENDPATH**/ ?>

At NFC Pay, we strive to provide a seamless and satisfactory experience with our services. This Refund Policy outlines the circumstances under which refunds may be issued for transactions made through our platform. Please read this policy carefully to understand your rights regarding refunds.
1. Eligibility for Refunds
Refunds may be considered under the following circumstances:

Unauthorized Transactions: If you believe that an unauthorized transaction has occurred on your account, you must report it to us within [30 days] of the transaction date. We will investigate the claim, and if confirmed as unauthorized, a refund will be issued.
Technical Errors: If a transaction fails due to a technical error on our platform, resulting in an incorrect charge, you may be eligible for a refund. Please report the issue to our customer support team as soon as possible.
Service Errors: If a payment was made in error due to a system malfunction or incorrect processing by NFC Pay, you may request a refund. Proof of the error may be required to process your request.

2. Non-Refundable Situations
Refunds will generally not be issued in the following situations:

Completed Transactions: Refunds cannot be processed for completed transactions where the goods or services have already been received as intended.
Merchant Issues: NFC Pay is a payment facilitator and is not responsible for disputes related to the quality or delivery of goods and services provided by merchants. Refunds in these cases must be resolved directly with the merchant.
User Errors: Transactions resulting from user errors, such as incorrect recipient details or duplicate payments, are generally not eligible for refunds. Please double-check your details before confirming any transaction.

3. Refund Process
To request a refund, please follow these steps:

Contact Customer Support: Reach out to our customer support team via [email/phone/app support chat] with your transaction details, including the date, amount, and reason for the refund request.
Investigation: Our team will review your request and may ask for additional information or documentation to support your claim. This process typically takes [5-10 business days], depending on the complexity of the issue.
Refund Decision: After reviewing your request, we will notify you of our decision. If approved, the refund will be processed back to your original payment method. The timing of the refund will depend on your bank or payment provider and may take up to [10 business days] to reflect in your account.

4. Refund Exceptions
Certain transactions may be subject to specific terms and conditions, including non-refundable fees or charges. Please review the terms associated with each transaction carefully, as some fees may not be eligible for refunds.
5. Modifications to the Refund Policy
NFC Pay reserves the right to modify this Refund Policy at any time. Changes will be communicated through updates on our website and app, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about our refund practices.
By using NFC Pay, you agree to this Refund Policy and understand the terms under which refunds may be issued. Our goal is to ensure a fair and transparent refund process, providing you with confidence and peace of mind when using our services.