/home/kueuepay/www/app/Http/Controllers/Admin/SupportTicketController.php
<?php

namespace App\Http\Controllers\Admin;

use App\Constants\SupportTicketConst;
use App\Http\Controllers\Controller;
use App\Models\SupportTicket;
use Illuminate\Http\Request;
use Illuminate\Support\Facades\Validator;
use App\Http\Helpers\Response;
use Exception;
use App\Events\Admin\SupportConversationEvent;
use App\Models\SupportChat;

class SupportTicketController extends Controller
{
    /**
     * Display a listing of the resource.
     *
     * @return \Illuminate\Http\Response
     */
    public function index()
    {
        $page_title = "All Ticket";
        $support_tickets = SupportTicket::orderByDesc("id")->get();
     
        return view('admin.sections.support-ticket.index', compact(
            'page_title',
            'support_tickets',
        ));
    }


    /**
     * Display The Pending List of Support Ticket
     * 
     * @return view
     */
    public function pending() {
        $page_title = "Pending Ticket";
        $support_tickets = SupportTicket::pending()->orderByDesc("id")->get();
        return view('admin.sections.support-ticket.index', compact(
            'page_title',
            'support_tickets'
        ));
    }


    /**
     * Display The Active List of Support Ticket
     * 
     * @return view
     */
    public function active() {
        $page_title = "Active Ticket";
        $support_tickets = SupportTicket::active()->orderByDesc("id")->get();
        return view('admin.sections.support-ticket.index', compact(
            'page_title',
            'support_tickets',
        ));
    }


    /**
     * Display The Solved List of Support Ticket
     * 
     * @return view
     */
    public function solved() {
        $page_title = "Solved Ticket";
        $support_tickets = SupportTicket::solved()->orderByDesc("id")->get();
        return view('admin.sections.support-ticket.index', compact(
            'page_title',
            'support_tickets',
        ));
    }


    public function conversation($encrypt_id) {
        $support_ticket_id = decrypt($encrypt_id);
        $support_ticket = SupportTicket::findOrFail($support_ticket_id);
        $page_title = "Support Chat";
        return view('admin.sections.support-ticket.conversation',compact(
            'page_title',
            'support_ticket',
        ));
    }


    public function messageReply(Request $request) {
        $validator = Validator::make($request->all(),[
            'message'       => 'required|string|max:200',
            'support_token' => 'required|string|exists:support_tickets,token',
        ]);
        if($validator->fails()) {
            $error = ['error' => $validator->errors()];
            return Response::error($error,null,400);
        }
        $validated = $validator->validate();

        $support_ticket = SupportTicket::notSolved($validated['support_token'])->first();
        if(!$support_ticket) return Response::error(['error' => ['This support ticket is closed.']]);

        $data = [
            'support_ticket_id'         => $support_ticket->id,
            'sender'                    => auth()->user()->id,
            'sender_type'               => "ADMIN",
            'message'                   => $validated['message'],
            'receiver_type'             => "USER",
            'receiver'                  => $support_ticket->user_id,
        ];

        try{
            $chat_data = SupportChat::create($data);
        }catch(Exception $e) {
            $error = ['error' => ['SMS Sending faild! Please try again.']];
            return Response::error($error,null,500);
        }

        try{
            event(new SupportConversationEvent($support_ticket,$chat_data));
        }catch(Exception $e) {
            $error = ['error' => ['SMS Sending faild! Please try again.']];
            return Response::error($error,null,500);
        }

        if($support_ticket->status != SupportTicketConst::ACTIVE) {
            try{
                $support_ticket->update([
                    'status'    => SupportTicketConst::ACTIVE,
                ]);
            }catch(Exception $e) {
                $error = ['error' => ['Failed to change status to active!']];
                return Response::error($error,null,500);
            }
        }
    }


    public function solve(Request $request) {
        $validator = Validator::make($request->all(),[
            'target'    => 'required|string|exists:support_tickets,token',  
        ]);
        $validated = $validator->validate();

        $support_ticket = SupportTicket::where("token",$validated['target'])->first();
        if($support_ticket->status == SupportTicketConst::SOLVED) return back()->with(['warning' => ['This ticket is already solved!']]);

        try{
            $support_ticket->update([
                'status'        => SupportTicketConst::SOLVED,
            ]);
        }catch(Exception $e) {
            return back()->with(['error' => ['Something went wrong! Please try again.']]);
        }

        return back()->with(['success' => ['Success']]);
    }
}
Developer

Kueue Pay Payment Gateway Solutions Developer API Documentation

Welcome to the Kueue Pay Payment Gateway Solutions Developer API Documentation. This comprehensive guide will empower you to seamlessly integrate our advanced payment gateway into your website, enhancing your customers’ payment experience and enabling efficient transaction processing. The Kueue Pay Developer API is designed for developers and entrepreneurs who seek simplicity, security, and reliability in their payment processing solutions.

1. Introduction

The Kueue Pay Developer API allows you to seamlessly integrate Kueue Pay’s Payment Gateway Solutions into your website, enabling secure and efficient debit and credit card transactions. With our API, you can initiate payments, check payment statuses, and even process refunds, all while ensuring a smooth and streamlined payment experience for your customers.