Developer
@if (isset($support_ticket))
<div class="support-profile-wrapper">
<div class="support-profile-header">
<div class="custom-check-group two mb-0">
@if (Str::is("admin.*", Route::currentRouteName()))
<input type="checkbox" class="solve-checkbox" id="action" @if ($support_ticket->status == support_ticket_const()::SOLVED) @checked(true) @endif>
<label for="action">{{ __("Mark as Solved") }}</label>
@else
<span class="{{ $support_ticket->stringStatus->class }}">{{ $support_ticket->stringStatus->value }}</span>
@endif
</div>
<div class="chat-cross-btn">
<i class="las la-times"></i>
</div>
</div>
<div class="support-profile-body">
<h5 class="title">{{ __("Support Details") }}</h5>
<ul class="support-profile-list">
<li>{{ __("Subject") }} : <span>{{ $support_ticket->subject }}</span></li>
<li>{{ __("Description") }} : <span>{{ $support_ticket->desc }}</span></li>
@foreach ($support_ticket->attachments as $key => $item)
<li>{{ __("Attachments") }} - {{ $key + 1 }} :
<span class="text--danger">
<a href="{{ setRoute('file.download',['support-attachment',$item->attachment]) }}">
{{ Str::words($item->attachment_info->original_base_name ?? "", 5, '...' . $item->attachment_info->extension ?? "" ) }}
</a>
</span>
</li>
@endforeach
</ul>
</div>
</div>
@if ($support_ticket->status != support_ticket_const()::SOLVED)
@push('script')
<script>
var target = "{{ $support_ticket->token }}";
$(".solve-checkbox").change(function() {
if($(this).is(":checked")) {
$(this).prop("checked",false);
var actionRoute = "{{ setRoute('admin.support.ticket.solve') }}";
var message = `{{ __("Are you sure to mark as solved") }} (Token: <strong>${target}</strong>)? {{ __("Because it's not reversible.") }}`;
openDeleteModal(actionRoute,target,message,"Solve","POST");
}
});
</script>
@endpush
@endif
@endif
Developer
To ensure a smooth integration process and optimal performance, follow these best practices: