Developer
<?php
namespace App\Http\Controllers\User;
use Exception;
use App\Models\SupportChat;
use Illuminate\Support\Arr;
use Illuminate\Http\Request;
use App\Models\SupportTicket;
use App\Http\Helpers\Response;
use App\Http\Controllers\Controller;
use App\Constants\SupportTicketConst;
use App\Models\SupportTicketAttachment;
use Illuminate\Support\Facades\Validator;
use App\Events\Admin\SupportConversationEvent;
class SupportTicketController extends Controller
{
/**
* Display a listing of the resource.
*
* @return \Illuminate\Http\Response
*/
public function index()
{
$page_title = "Support Tickets";
$support_tickets = SupportTicket::authTickets()->orderByDesc("id")->paginate(10);
return view('user.sections.support-ticket.index', compact('page_title','support_tickets'));
}
/**
* Show the form for creating a new resource.
*
* @return \Illuminate\Http\Response
*/
public function create()
{
$page_title = "Add New Ticket";
$user = auth()->user();
return view('user.sections.support-ticket.create', compact(
'page_title',
'user'
));
}
/**
* Store a newly created resource in storage.
*
* @param \Illuminate\Http\Request $request
* @return \Illuminate\Http\Response
*/
public function store(Request $request)
{
$validator = Validator::make($request->all(),[
'subject' => "required|string|max:255",
'desc' => "required|string|max:5000",
'attachment' => "nullable|array",
'attachment.*' => "nullable|file|max:204800",
]);
$validated = $validator->validate();
$validated['name'] = auth()->user()->fullname;
$validated['email'] = auth()->user()->email;
$validated['token'] = generate_unique_string('support_tickets','token',16);
$validated['user_id'] = auth()->user()->id;
$validated['status'] = 3;
$validated['type'] = SupportTicketConst::TYPE_USER;
$validated['created_at'] = now();
$validated = Arr::except($validated,['attachment']);
try{
$support_ticket_id = SupportTicket::insertGetId($validated);
}catch(Exception $e) {
return back()->with(['error' => ['Something went wrong! Please try again.']]);
}
if($request->hasFile('attachment')) {
$validated_files = $request->file("attachment");
$attachment = [];
$files_link = [];
foreach($validated_files as $item) {
$upload_file = upload_file($item,'support-attachment');
if($upload_file != false) {
$attachment[] = [
'support_ticket_id' => $support_ticket_id,
'attachment' => $upload_file['name'],
'attachment_info' => json_encode($upload_file),
'created_at' => now(),
];
}
$files_link[] = get_files_path('support-attachment') . "/". $upload_file['name'];
}
try{
SupportTicketAttachment::insert($attachment);
}catch(Exception $e) {
$support_ticket_id->delete();
delete_files($files_link);
return back()->with(['error' => ['Oops!! Failed to upload attachment. Please try again.']]);
}
}
return redirect()->route('user.support.ticket.index')->with(['success' => ['Support ticket created successfully!']]);
}
/**
* Display the specified resource.
*
* @param int $id
* @return \Illuminate\Http\Response
*/
public function conversation($encrypt_id)
{
$page_title = "Conversation";
$support_ticket_id = decrypt($encrypt_id);
$support_ticket = SupportTicket::findOrFail($support_ticket_id);
return view('user.sections.support-ticket.conversation', compact(
'page_title',
'support_ticket',
));
}
public function messageSend(Request $request) {
$validator = Validator::make($request->all(),[
'message' => 'required|string|max:200',
'support_token' => 'required|string',
]);
if($validator->fails()) {
return Response::error($validator->errors(),null,400);
}
$validated = $validator->validate();
$support_ticket = SupportTicket::notSolved($validated['support_token'])->first();
if(!$support_ticket) return Response::error(['error' => [__('This support ticket is closed.')]]);
$data = [
'support_ticket_id' => $support_ticket->id,
'sender' => auth()->user()->id,
'sender_type' => "USER",
'message' => $validated['message'],
'receiver_type' => "ADMIN",
];
try{
$chat_data = SupportChat::create($data);
}catch(Exception $e) {
return $e;
$error = ['error' => [__('SMS Sending failed! Please try again.')]];
return Response::error($error,null,500);
}
try{
event(new SupportConversationEvent($support_ticket,$chat_data));
}catch(Exception $e) {
return $e;
$error = ['error' => ['SMS Sending failed! Please try again.']];
return Response::error($error,null,500);
}
}
}
Developer
Get access token to initiates payment transaction.
| Parameter | Type | Comments |
|---|---|---|
| client_id | string | Enter merchant API client/primary key |
| secret_id | string | Enter merchant API secret key |
| env | string | Enter merchant API environment |
| merchant_id | string | Enter merchant API merchant id |
Request Example (guzzle)
<?php
require_once('vendor/autoload.php');
$client = new \GuzzleHttp\Client();
$response = $client->request('POST', $base_url. 'v1/generate-token', [
'headers' => [
'accept' => 'application/json',
'content-type' => 'application/json',
],
'form_params' => [
'client_id' => '$client_id',
'secret_id' => 'secret_id',
'env' => 'env',
'merchant_id' => 'merchant_id',
],
]);
echo $response->getBody();
**Response: SUCCESS (200 OK)**
{
"message": {
"success": [
"Successfully token is generated"
]
},
"data": {
"token":"eyJpdiI6InpkczhjTjhQdVhUL2lKQ0pSUUx6aUE9PSIsInZhbHVlIjoiVGVBTVBDTXltbjNZcEIvdEJveGpTSno3TU5NRUtnVkhCZ1pHTFNCUnZGQ2UxMnYxN202cEE1YVRDTEFsc0ZERExoTjdtL0dTL2xoU3QzeUJJOExiMUx5T0w1L0llUXhTUkU1cWVLWEdEbEplb0dKNXcwbTNRM0VxdkUwYzZuNFdtNkhMQ0pRZysyNWkvdzBxSlBoSVBSOGFTekNnR2RXNHVtcG9lMGZOTmNCcm1hR3c5Sk9KTnB4Y3ltZDl6cm90MThrR21Ca3B1azc3bXRiQ0J6SW96UVo1elNkU1ZqeE05bTcwWGp1MEUxWlJFdnNWTmpSbnVpeW92b2U4dXZkUGgyb1VmK0luaGdyaFlsVTZlcVpVRnZlTG1DeFF6Ykk2T2h6Z3JzbnIyNHpNdHowSE5JdDR0Y0pZT20zUm1XYW8iLCJtYWMiOiJlY2M4NGE1OGUzYzkzYzk0YzljNmVmNjE0YWI0ZDIwOGI3NDQ2YWEyY2ZhNzc0NzE4ZmY1ZmYyMz
IyZmQzNDY1IiwidGFnIjoiIn0=",
},
"type": "success"
}
**Response: ERROR (400 FAILED)**
{
"message": {
"error": [
"Invalid credentials."
]
},
"data": null,
"type": "error"
}